Testimonials

"“Over the past five years, our partnership has delivered exceptional focus and results. With Mark Vitow fully committed to building the OB1 brand, supported by their collaborative approach to demand creation, we have significantly expanded our visibility across thousands of plumbing merchants nationwide. Their consistent execution has driven strong awareness and sustained, reliable growth.  Equally important has been the strength of the working relationship. The professionalism, engagement, and deep market knowledge demonstrated by the entire Mark Vitow team—along with the trusted partnership we have developed with James Cranham, Commercial Director—have played a central role in our shared success.  Mark Vitow has exceeded expectations as our exclusive Plumbing & Heating distributor and continues to be instrumental in OB1’s growth story. We are delighted to recommend them and it has been a genuine pleasure working together.”"

"We've really enjoyed working with Mark Vitow Ltd since they became a partner for our Corefix wall fixings range. From the start, Keri, Holly and the wider team have been enthusiastic, supportive and proactive in helping to promote our brand. They've consistently looked for opportunities to put Corefix in front of merchants and installers, shared marketing activity across their channels, and worked closely with us to maximise exposure for our products. Communication with them is always straightforward and collaborative. It's clear they genuinely care about building strong, long-term partnerships and we look forward to continuing to build on that relationship in the future!"

"I was sitting at my desk many years ago – probably in the early 1990s – when the receptionist called to say, "There's a gentleman on the phone by the name of Mark Vitow. He'd like to speak with you." I begrudgingly took the call. The gentleman on the other end said he'd like to sell my plumbing chemicals in the UK. (Black Swan is based in the USA.) I remember thinking to myself, "Anybody who wants to sell my products can't be a bad person." And just like that, one of the greatest business – and personal – relationships I've ever had began. Mark Vitow is an outstanding company: professionally run, commercially astute, ambitious, and, certainly with Black Swan, incredibly successful. To everyone at Mark Vitow, thank you for everything you've done for Black Swan over the years. And to the original Mark Vitow… thank you for making that phone call."

"When assessing the right supply chain partner, we focus on three critical criteria: past performance, people and growth potential. For Black Mamba Gloves to reach both trade professionals and consumers effectively, it is essential to work with a partner that fully understands the needs and priorities of independent merchants. Against these criteria, we see strong alignment, making the decision straightforward. VITOW has consistently demonstrated their ability to manage the required communication processes across marketing, sales and customer service teams. Strong presentation, negotiation skills and an ability to secure agreements have been key factors in building confidence in our partnership. This is further supported by a reliable logistics service, ensuring merchants receive the gloves they need, when they need them, so they can meet ongoing demand for PPE from trade professionals. This is rarely without everyday challenges yet VITOW make it happen."